Salesforce Maintenance

Unlock Optimal Value of Salesforce CRM with Advanced Salesforce Maintenance Solutions

Advanced Salesforce Maintenance Services

End-to-End Solutions for Maintenance Services Salesforce Platforms

At Appinop, we have several years of experience in Salesforce Maintenance with a number of successfully completed projects. We help organizations of all sizes and scales leverage the wide range of Salesforce products for maximizing their ROI.

Whether you wish to connect to the ERP as a business or integrate with the back-office operations as a non-profit, Appinop has the right solutions for you.

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Solving Critical Integration Challenges with Our Services

As we are leading experts in CRM solutions, our team of experienced Salesforce consultants offers the best, secure, and highly reliable Salesforce Maintenance services. We have a dedicated team of Salesforce Maintenance professionals for discovering and providing the best possible solutions to suit your business requirements.

With top-class planning and execution, our consultants can help you with the following challenges:

Comprehensive Range of Salesforce Integration Services

Starting your Salesforce Maintenance journey can be overwhelming. It comes with specific challenges and resource limitations. Appinop strives to make it easier for you to ensure Salesforce Maintenance solutions.

1

Lightning Service Console

Integration of ERP systems delivers ample benefits to your business. Right from data forecasting to end-to-end visibility, revenue generation, and much more, you will get access to updated sales information in the ERP. Appinop and its team offers Salesforce Maintenance services with high-end ERP systems including NetSuite, SAP, Oracle ERP Cloud, Microsoft Dynamics 365, and Acumatica.

2

Case Management

Being a leading Salesforce Maintenance provider, we ensure seamless operation and information synchronization between the sales and marketing domains of the organization. We help in the Maintenance of marketing automation systems including Marketo, HubSpot, MailChimp, and others.

3

Workflow and Approvals

When you ensure Maintenance of the Salesforce CRM with accounting systems, it helps you to share financial information highly securely with different departments. It helps in making the profiles of customers more engaging. Accounting Maintenance system allows for smooth financial activities.

4

Omni-channel Routing

To enhance the quality of customer services and improve business sales, you can look forward to integrating Salesforce CRM with the e-commerce business right now. We offer top-class e-commerce Salesforce Maintenance solutions for high-end platforms like WooCommerce, Shopify, Magento, and others.

5

Telephony Integration

Integrate the emails, prominent activities, and tasks with Salesforce right now to ensure smooth as well as transparent communications between customers and staff to boost the overall productivity. We deliver Salesforce email Maintenance solutions with leading platforms like Microsoft Exchange and Outlook.

6

Social Customer Service

Get rid of the chance of document duplication or downtime. Offer your employees with improved flexibility for ensuring project collaboration with our innovative Salesforce collaborative solutions. We deliver collaboration Maintenance services with dedicated systems like SharePoint and Office365.

7

Automation with Macros

Improve business outreach while being updated about the post, news, and views of your customers with our Salesforce social media Maintenance solutions. We integrate Salesforce CRM with leading social media channels like Facebook, LinkedIn, and Twitter.

8

Account and Contact Management

Do you wish to scale up your business sales? CTI Maintenance serves to be the best solution for delivering top service quality. We can help in linking your third-party CTIs with Salesforce effectively. Right from automatic recording to improved call management, logging calls, and much more, we deliver the right speed and scale.

9

Custom Reports and Dashboards

Make use of data more efficiently while gaining actionable insights through Salesforce Maintenance with the existing database system of your organization. We offer Salesforce database Maintenance solutions with MySQL, Oracle, Teradata, MongoDB, and others.

10

Asset and Order Management

Ensure that your technology and sales departments are closer on a single platform to deliver the best-in-class customer services through the Maintenance of standard tools within a single environment. ITSM Maintenance from our experts will help in building a link between Salesforce and other tools including Jira, Akin, and Service Now.

Let us help you with the best of Salesforce!

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Deliver an unforgettable experience using the world's most complete customer service platform.

Give agents the support tools they need to keep customers happy with Service Cloud, built on the world’s most trusted, agile, and innovative platform.

Personalise every customer conversation.

Give your service team clear visibility into which products and services customers already own so you can help agents identify more relevant cross-sell and upsell opportunities.

Always respond with the right level of service..

Provide the exact level of service that customers are entitled to. Easily track, manage, and resolve issues with a unified view of every case, including any Service Level Agreements (SLAs).

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Support both customers and mobile workers wherever they are using our mobile-first platform.

The power of the Salesforce platform doesn't stop at the desktop. Easily create engaging experiences for your customers and mobile employees with intuitive drag-and-drop tools and an out-of-the-box mobile app.

Easily add customer support to your websites and apps.

Add service to your website or mobile app in hours, not weeks. Turn on digital channels like live chat, video chat, and a public knowledge base with our Snap-ins SDK.

Resolve issues out in the field faster with our cutting-edge mobile app.

Help mobile employees get the job finished the first time with the Field Service Lightning Mobile App. Create new revenue opportunities onsite by connecting agents to customer history, parts inventory, knowledge articles, and more.

Quickly build mobile-ready, self-service websites.

Eliminate all the heavy lifting of creating a mobile-ready, self-service site using no-code, ready-to-use templates. Help customers find articles, post questions, work with experts, and contact agents in real time from any device.

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